Ten Sigma Return Policy
How to Return an Item:
Our goal is to ensure that each customer has a positive experience with our products. In the event that a return is desired, the item must be in its original unused condition to be returned – unless it is being returned due to a manufacturer defect. Returns must be received within 30 days from the purchase date using the following steps:
- Notify Ten Sigma of your desire to return a product(s) by emailing us at firstname.lastname@example.org or calling (800) 657-3815. If emailing us, please include the reason for the return in the email.
- Mail your return to:
570 1st St. SE
St. Cloud, MN USA
Returns are subject to a 10% restocking fee, which is based on 10% of the purchase total for the order connected to the return. In the event of a return for our Starting Line PDF licenses, only unused licenses are eligible for return and refund.